Product Management: I ensure that our product catalog is up-to-date, accurate, and visually appealing. This includes product research, categorization, and optimization for search engines.
Marketing Strategy: I develop and execute multi-channel marketing campaigns to increase brand awareness, drive traffic, and boost sales. This includes social media marketing, email marketing, paid advertising, and content marketing.
Customer Service: I provide excellent customer support through various communication channels, including email, phone, and live chat. I ensure that customer complaints are resolved efficiently and effectively.
Order Fulfillment: I manage the entire order fulfillment process, from processing orders to shipping and tracking. I also ensure timely and accurate delivery of products to customers.
Inventory Management: I monitor and manage inventory levels to avoid stockouts and overstocking. I also optimize inventory turnover and reduce waste.